The 9 Best and Most Professional Sales Management Software Tools

Vũ Khôi

Author at Wotech Electronics Blog

A business that wants to succeed and keep growing must know how to organize and manage work effectively and sensibly. However, during sales, business management becomes very complex. In the past, sales records were usually kept by one person, which left plenty of room for errors and losses. That is why, to fix those errors and make sales management easier, founders created sales management software to ease the pressure on administrators.

To learn more, let's join SimERP in exploring sales management software as well as some of the most popular tools available today.

Understanding sales management software

Sales management software is an information technology application that includes many functions and operations such as cashiering, management, accounting, and auditing. These programs are coded and installed on smart devices like computers and smartphones, giving users flexibility in when and where they manage. This lets you manage your store, employees, and inventory whenever you want, without spending time traveling. Such software is used not only for managing a single business but can also be applied to managing an entire store chain.

Sales management software is considered an application that makes consolidating business processes easier; in addition, it helps businesses measure work performance with the greatest accuracy. By using sales management software, the system helps businesses store data and convert transactions into real-world customer records in the finest detail. From there, the company can track and evaluate its work performance.

The benefits of sales management software

• Saving time and money: cuts down on bookkeeping time, time spent checking work performance, labor-hiring costs, and some losses caused by loose inventory management.

• Fast data updates and processing: work becomes easier thanks to the systems pre-installed in the software.

For example, for accounting work, without sales management software it is very difficult to record every transaction fully and accurately. But with this software, accountants only need to enter the data and the system automatically processes it quickly.

• Monitoring and supervising inventory and stores anywhere, at any time: administrators can check and track how employees are working, what daily revenue looks like, and the state of inventory.

• Analysis and reporting: helps the company evaluate the effectiveness of different sales and marketing campaigns. It can determine whether traffic volume and revenue conversion rates hit the set targets. Past activities can be analyzed and defects identified to improve revenue and profit.

• Third-party software integration: you can combine sales with wholesale/retail merchants through this sales management software.

See more: What is the sales process? Steps in the sales process?

Top sales management software available today

Nowadays, many sales management software products have been launched to make management easier for administrators and to meet management needs during sales at businesses. Below, SimERP introduces some of the most popular software:

TrustSales sales management software:

This is the most-loved free online sales management software today because it brings many benefits to administrators at work — saving effort, time, and travel costs — while delivering high work efficiency.

• Effective inventory management: users can issue invoices and import/export goods with complete details on date, time, quantity, etc. Notably, the software also helps businesses keep track of goods quantity, stock levels, and defective or damaged items. Administrators can thus easily form both general and detailed plans based on their store's actual operating situation.

• Customer management: businesses can store information about customers who have used their services, such as date, time, name, items, quantity, prices, number of purchases, etc. Moreover, it helps business owners build the best marketing mix strategies and deliver store information to customers as fast as possible via SMS or email.

• Employee management: arrange employee work schedules logically, monitor the working process, and track each employee's leave and attendance days, supporting the company's monthly timekeeping. Business owners can rely on the software's data to evaluate employee performance and set a salary appropriate to each person.

• Coordination and support for different departments: the software systems are set up with a centralized management mode, regulating processes in business operations to control inventory and minimize production costs.

• Improving and enhancing management skills: TrustSales makes it easy and quick for administrators to access data from the system so they can make decisions and draw up suitable business plans, making business operations smoother.

Beyond the benefits listed above, you can also build loyalty and promotional programs to attract more customers. For example, you can offer special deals to customers whose birthdays fall in the month, give gifts to VIP customers, offer discounts on high-value orders or bulk purchases… One of the most effective ways to increase revenue is to follow up with existing customers.

KiotViet sales management software for small businesses

KiotViet is a popular sales management software for small and medium-sized businesses. Created by Vietnamese developers, it has a simple interface that is easy to operate. KiotViet is specialized for individual industries and has the following superior features:

• Convenient ordering function: KiotViet's ordering feature can happen multiple times within the same period. That is, for a given order, delivery can occur several times, so payment can also be made in several installments. KiotViet can support customers' ordering needs.

• Goods data management function: this is considered one of KiotViet's strengths compared with other software. With this feature, KiotViet helps users visualize their business's cash flow — what has been collected, spent, and what remains outstanding.

• Inventory management function: for business people, profit is the top concern. So to improve business performance, managing goods well is an extremely important task. Whatever the product or item, whatever its characteristics, KiotViet can handle it with ease.

What's more, the free KiotViet sales management software also helps you manage inventory effectively with clearly divided features. Managing stock separately by product group is KiotViet's standout advantage, letting users track inventory precisely. Try the free 7-day package!

However, with KiotViet, managing sales on the phone still presents many difficulties because the mobile interface isn't as optimized as the desktop version. In addition, the user-support feature lags when too many people access it at once. This causes considerable inconvenience for users, especially when problems arise.

Cloudify sales management software for small and medium businesses

Cloudify sales software for small and medium businesses lets users perform many different operations, including sales management. It is considered one of the later arrivals on the market. Therefore, it inherits the advantages and fixes the drawbacks of earlier software. Some of Cloudify's features include:

• Cloudify can be used on many other smart devices such as tablets, smartphones, computers, etc.

• Sales feature: records invoices and tracks orders, helping staff manage operations faster and more effectively. In addition, Cloudify can connect to hardware devices such as invoice printers and cash drawers to maximally support the sales process.

• Management feature: just by connecting to the internet, store/business owners can monitor and manage every business activity in the store — inventory management, stock control, customer/supplier information management.

• High security: all employees can only access and edit the content they have been assigned. As a result, all business-related information is absolutely protected. Data theft through leaks or virus intrusion becomes very unlikely. Businesses can be completely confident that their company data won't be leaked.

Cloudify sales management software for small businesses uses cloud computing technology, storing information and data as safely as possible. Moreover, Cloudify has many features such as warehouse management, HR, etc. — and with its low price, Cloudify is widely trusted by businesses today.

However, compared with other prominent sales management software on the market like KiotViet and Sapo, Cloudify is not yet very widespread and its brand recognition is not high.

Professional sales management software: HubSpot

HubSpot is one of the sales management software tools that helps business owners manage their operations more effectively while saving the most effort and time. The software also helps businesses build an automated sales process tailored to different needs across different industries.

HubSpot can combine marketing and sales platforms. As a result, customer care also improves significantly. For example, when a customer clicks on a promotional email, HubSpot notifies the user to start a conversation. From there, businesses can boost the effectiveness of their offers and close deals, and save time searching for potential customers.

However, HubSpot's contact interface still has many shortcomings and is not emphasized. Notably, this is foreign management software used entirely in English, which remains one of the biggest drawbacks for Vietnamese users. Because of this, users must have good English to be able to use it.

For small businesses, finding staff with English proficiency is quite problematic since it demands higher salaries. That is why, to save costs, businesses often prefer domestic management software over foreign options.

iPOS.vn sales management software

iPOS.vn is a sales management software providing specialized, comprehensive sales management solutions for the F&B industry in Vietnam. To date, iPOS.vn has 10 years of experience accompanying more than 30,000 restaurants, cafes, and bubble tea shops of all sizes, including big brands like The Coffee House, Cộng Cà Phê, Lẩu Phan, etc.

Today, iPOS is one of the most widely used software in Vietnam. It has a simple, easy-to-use interface; high stability that serves restaurant needs well during peak hours; and support for sales operations and management needs from simple to complex. These are the outstanding advantages iPOS holds over other software.

What's more, iPOS.vn provides many supplementary solutions, forming a comprehensive technology system that raises professionalism and operational efficiency for food and beverage business models, such as:

• The O2O solution and Self-Order devices let customers place orders on their own without waiting for staff.

• Strict permission controls for employees, easy tracking of order history, limiting fraud and loss.

• The iPOS Manager remote management app also lets administrators easily monitor business conditions at the restaurant anytime, anywhere, in real time.

• iPOS is also integrated with iPOS Accounting, specialized restaurant accounting software with a full suite of industry-specific reports, data automatically synced from the sales software, and efficient raw material inventory management.

• Customer management and effective sales growth through the iPOS CRM customer relationship management system, including opening up new sales channels by connecting with leading social networks like Facebook and Zalo; tracking customer transaction history, building membership programs, and many other promotional programs.

Sapo GO sales management software

Sapo GO is an online sales management software built specifically for sellers on e-commerce platforms and Facebook. It provides businesses with professional online sales management solutions, helping store owners manage all their business activities simply, easily, and with maximum cost savings:

• Fast inbox reply support: collect customer messages quickly thanks to the feature that syncs messages from fanpages into Sapo GO. Managing multiple fanpages together centralizes comments, messages, and orders in one place.

• Create orders and call shipping right in Sapo GO: easily create orders within the conversation, notify shipping fees, and dispatch packages to delivery partners.

• Manage multiple Shopee, Sendo, and Lazada shops at once, letting you centralize all accounts in one place.

• Instant stock updates: with this feature, whether an order comes from Facebook or a marketplace, stock quantities update fully automatically.

• Easily track accurate sales reports: besides general reports on the store's business situation such as revenue, profit, and inventory value reports, you can view detailed reports by channel such as Facebook, Shopee, and other online marketplaces.

Sapo GO isn't expensive either. For instance, if you sell in a physical store or online on social networks like Facebook, Shopee, Lazada, or Tiki, you only need to spend from 199k/month to own Sapo GO — a streamlined sales process that is easy to manage and saves costs and manpower.

PipeDrive sales management software

Another foreign software widely used today is Pipedrive. It allows sales agents, traders, and even store staff to view and use statistics, including sales figures and customer information. Based on this data, business owners can easily set goals and orient the company's long-term development strategy.

A special point about PipeDrive is that features vary depending on the software price tier.

For example:

With the $15/user/month plan, you get the full sales management feature set: inventory management, employee management, periodic revenue, etc. And storage capacity: 2GB per user.

With the $144/year plan billed annually, you get everything in the $15 plan plus email sending features, email support, API access permissions, and more.

In addition, Pipedrive suits people who aren't tech specialists yet can still use the software. Pipedrive is also a good fit for small businesses and startups that need sales management software matching their business model.

ProsperWorks sales management software

ProsperWorks is professional online sales management software designed for Google Apps users. It is also an extremely easy-to-use management tool; as a result, customers can get familiar with it quickly and improve work efficiency. ProsperWorks provides nearly everything you need to automate your business processes.

Some features of ProsperWorks:

• Direct support

• Sales forecasting

• Customization and integration with MailChimp

• Email open-rate tracking, task automation

• Activity reporting

• API, phone support

xSellco Repricer sales management software

The last software SimERP wants to introduce is xSellco Repricer. It helps businesses from small to large visibly increase the effectiveness of selling on the Amazon channel. Besides the common points with the management software above, xSellco Repricer also offers various payment plans for users to choose from based on their management needs or how their business operates.

xSellco Repricer comes in multiple versions suited to different users. For instance, for retail stores or companies specializing in a single product line, the software offers cheaper, lighter versions. Conversely, for large companies and industrial parks, xSellco Repricer provides more detailed software to meet those organizations' needs for managing many product lines.

With xSellco Repricer, you can monitor 24/7, review and edit data at any time you want, because it is all stored and synced. Users can also freely set up warehouse report emails sent at set intervals.

Conclusion

We hope this article provides the essential information for anyone researching sales management software for their company, and helps you make the right decision: "Which sales management software should I choose for my company's work?"

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